BOOKING TERMS & CONDITIONS

Grace Period

All reservations will be held for a maximum of 15 minutes from your reservation time.

Please phone the restaurant if you are running late 07 5528 0606.Please note, if we are not advised within 15 minutes of your reservation your table may be given away if required by other patrons or may result in a shorter dining period.

Surcharges

Please note, weekends and public holidays attract a surcharge of 10 to 15 percent over and above our standard menu pricing. This surcharge is by no means additional profit for our venue but contributes to additional wage costs as per government legislation for staff penalty rates during these periods.

This decision we have not come to lightly but is an absolute necessity for us to provide and be able to service you during weekends and public holidays.

Note, the additional surcharge only partially covers the government mandated penalty rates.

Weekends 10% | Public holidays 15%

We thank you in advance for your understanding and appreciate your business and support.

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Outside Dining

Whilst our outdoor dining area is covered, this is not completely weatherproof. In the event of severe weather, we will do our best to accommodate your reservation inside the restaurant but depending on reservations at the time, it may not be possible.

Special Requests

We will always do our best to accommodate all requests (i.e., specific table locations etc). Unfortunately, we are not always able to guarantee this service as it does depend on configurations and previous arrangements from other guests.

Dietary Requirements

We can accommodate dietary requirements such as gluten-free, dairy-free, vegetarian, and vegan. We cannot cater to allergies and although all care is taken whilst preparing meals, we cannot guarantee that products from our suppliers have not been in contact with nuts, gluten, eggs, dairy, tree nuts etc.

Reservations of 5+

For all reservations of 5 guests or more we do require a credit card guarantee. We may charge $20 per guest for “no shows” or cancellations with less than 24 hours’ notice.

Reservations of 10+ 

For all reservations of 10 guests or more we require you to choose one of our Banquet or 3-course select menus. Please note this is to provide you and your guests an exceptional and non-delayed experience. Ala carte selections for larger groups can severely slow down service which may affect your guest experience and that of others in the restaurant.